Contacts
What's happening in your ward
Local council services
Reporting problems
Your ward committee and getting involved
Further information
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What's happening in your ward
Fusion is a two-year, City Council-led scheme that, through a mixed programme of free-use, coached activities, innovation and outreach work, aims to increase participation in physical activity amongst children, young people and family groups across Newcastle. FUSION is aimed at all children and young people aged 5-18 who live in Newcastle. The scheme offers free activities at council managed leisure centres and pools and at partner organisations.
View the latest newsletter (pdf, 595Kb).
West End Customer Service Centre and Library
The West End customer Service Centre and Library opened on Monday 17 November. The centre, which is based on Condercum Road in Benwell, offers people of the West End of Newcastle a range of services all under one roof. This newly built centre brings together a Customer Service Centre, Library and Your Homes Newcastle office. You can:
access 90 different council services and information
make council payments
see a Housing or Council Tax Benefit Officer
use the library services, formerly available from Benwell library
get in touch with Your Homes Newcastle staff who used to be located in North Benwell and Scotswood Housing offices
To find out more about the centre follow this link.
Care Homes Project needs volunteers to act as friends and mentors to care home residents. We provide full support and training and pay out-of-pocket expenses. You will be working alongside older people to provide a listening ear and to help them to be physically and mentally active. There will be involvement in local community activities such as dancing, film and drama groups, local history classes, reminiscence sessions, arts and crafts, etc. This is an exciting opportunity to meet new people and take part in new things.
For further details contact Nicole Dowley (Project Co-ordinator)
West End Befrienders, St. John's House, Westgate Road, NE4 9PQ
Phone: 272 4414
E-mail: carehomesproject@yahoo.co.uk
Newcastle Warm Zone are working in your area and we encourage you to talk to our assessor who will call to your door - an assessment to see if you are eligible for free cavity wall and loft insulation takes only five minutes and we don't even need to enter your property. All of our staff carry ID and wear the Warm Zone uniform. If you have any queries about the Newcastle Warm Zone project please call us on 277 7373.
Click here for more information about Newcastle Warm Zone.
Excelsior Academy
Information about the new Excelsior Academy in the West End of Newcastle is now available online at www.excelsiornewcastle.org.uk. The website includes a wide range of information about the new school which will be for children aged 11-18 living in the West End. Visit the site to find out more including a chance to download recent newsletters and 'question and answer' documents.
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Neighbourhood Services, one of the council's departments, is responsible for dealing with the cleanliness, safety and improvement of the local environment. The manager for Benwell and Scotswood ward is David Orr.
The managers are in charge of the Neighbourhood Response Teams, whose job it is to respond quickly to problems that soon make a place look untidy or make it feel unsafe. This team includes the Rapid Response staff who sweep the streets, pick up litter and empty litter bins; remove small scale graffiti; make minor repairs to the footpath or street furniture; and cut back shrubs. They also deal with problems such as dead animals, blocked street drains, potholes and fly-tipping.
The Neighbourhood Response Managers make sure these teams are doing the jobs that are a priority for the local community. They work with local councillors, ward co-ordinators, tenants' and residents' groups and local people to find out what their priorities are. They work closely with other Neighbourhood Services teams in the area such as grounds maintenance, and road and pavement work.
If you want to contact your Neighbourhood Response Manager you can contact them directly, e-mail them or go along to a ward committee meeting.
Key monitoring documents
Ward priority plan (pdf, 49Kb)
- sets out the key environmental issues in the ward and what we are doing to tackle them
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If you want to report environmental problems, such as overhanging trees or graffiti, or ask for a bulky rubbish collection, you should contact Envirocall.
Our streetlights are maintained by a PFI (Private Finance Initiative) project.
We work with the police on removing abandoned vehicles.
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Ward Committees
Your Ward Committee is made up of three local councillors. Its purpose is to identify and address local issues. The committee consults and works with local residents and businesses, agencies and voluntary and community sector organisations.
The Ward Committee meets at least once every two months and are open to all members of the public. The dates for meetings are:
2008
24 November - time and venue to be confirmed
The Ward Co-ordinator organises and publicises Ward Committee meetings and deals with any issues raised. They can help you with transport to and from the meeting, childcare and information in a range of community languages.
View the public papers for Benwell and Scotswood Ward Committee meetings.
Grant Aid
The Ward Committee has a budget which community and voluntary sector groups can apply for by completing a grant aid application form. Further information about this budget and copies of the application form are available on the Ward Committee Funding webpage, or by contacting your Ward Co-ordinator.
Deadlines for the submission of application forms for Benwell and Scotswood Ward Committee are:
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Residents Survey 2007
Each year the Council undertakes a survey of residents in the city to find out what you think about the Council’s performance, the services we provide to you and what you think about the area you live in.
View the results for Benwell and Scotswood ward.
More information about the Residents Survey and Citywide results.
Find out what consultations the council is carrying out in your ward and submit your views online. You can also see the results of previous consultations.
Cityeye gives details of events in your ward. You can also find information about societies and clubs in Benwell and Scotswood.
Use our online map to find your nearest libraries and schools. You can also find out where your nearest recycling site is and find leisure services, such as swimming pools, and heritage information, such as listed buildings and ancient monuments.
See also the Related Pages panel at the right of the screen.