Newcastle Tourist Information Centre
8-9 Central Arcade
Market Street
Newcastle upon Tyne
NE1 5BQ
Opening times:
Monday - Friday 9.30am - 5.30pm
Saturday 9am - 5.30pm
Sunday 10am - 4pm
Bank holidays 10am - 4pm
Open all year except Christmas Day, Boxing Day, New Year's Day and Easter Sunday.
Phone: +44 (0) 191 277 8000
E-mail: tourist.info@newcastle.gov.uk
Our phone line is open Monday to Saturday, 9.30am - 5pm and on Sundays and bank holidays from 10am - 4pm. An answer phone service is available outside normal opening times. Please leave a message and we will reply within 1 working day.
If you are a visitor with a disability, you can find accessibility information about hundreds of buildings in Newcastle on the DisabledGo website (External site, opens in new window)
Disabled Go lets you check if a pub has accessible toilets, a restaurant offers large print menus or a hotel has adapted rooms. Newcastle City Council has worked with Disabled Go to audit 500 public buildings so everyone can get out and enjoy the city.
You can find accessibility information for Newcastle Tourist Information Centre here (External site, opens in new window)