Envirocall is your single point of contact for environmental issues within the boundaries of Newcastle upon Tyne.
An online reporting form is available which provides a call tracking facility.
With effect from 1st April 2011 we will charge for each bulky collection and for replacing bins (except in very specific circumstances).
Use Envirocall for :
- Bin Collections
- Bulky Article Collections (charges apply)
- Dumping and Fly Tipping
- Graffiti
- Grass and Shrub Maintenance
- Gritting and Snow Clearance
- Litter and Street Cleaning
- Pest Control
- Road and Footpath repairs
- Street Lighting
- Traffic Signals
- Trees
You can contact by us by:
- Complete the Online Reporting Form
- Email: Envirocall@newcastle.gov.uk
- Phone 0191 274 4000 or for internal staff ext 28855
- Text Phone 0191 211 4944
- Fax 0191 211 4803
- Post to Envirocall, PO Box 766, Civic Centre, Newcastle upon Tyne, NE99 1FR
- At any of the 17 i+plus kiosks throughout the city. Click here to find the Newcastle locations
You can also make a complaint