West End Customer Service CentreAddress:
Condercum Road
Newcastle Upon Tyne
NE4 9JH

Customer Service Centre opening times:

Monday to Friday, 8.30am to 4.30pm

Please click on the link for West End Library opening times

The West End Centre opened on 17 November 2008.  This Customer Service Centre (CSC) completes the network of six CSCs across Newcastle. 

Also located in the Centre is a Library and a Your Homes Newcastle Housing Office.  The modern purpose-built facility based on Condercum Road offers you access to a range of public services including:

  • Newcastle City Council Customer Service Centre (CSC) delivering over 90 different council services 
  • A spacious library with lots of new books to choose from and PCs for public use with free internet access 
  • Your Homes Newcastle Housing Office
  • A Community Meeting Room facility

Other facilities and services also available from the centre include:

  • Northumbria Police Surgery
  • MP's surgery
  • Northumberland Care Trust

Accessibility information about the West End CSC and Library from DisabledGo