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Customer Services Management

Meet our Customer Services Management Team

Customer Service Management Team
  
Customer Service Manager - Operations - Diane Scott

Diane Scott
Acting Corporate Customer Service Manager
0191 277 7580
Ext: 27580


 

Customer Service Strategy.
Development of Customer Service Division,
Contact Centres,
Customer Service Centres,
Self Service and Cashiering.

Civic Centre Customer Service Centre Manager - Mandy Rudd

Mandy Rudd
Customer Service Manager  – Operations
0191 211 5438
Ext: 25438


 

Operation of existing Customer Service Centres.
Cashiering Service.

Alison Johnson
Contact Centre Development Officer
0191 277 7212
Ext: 27212


 

Contact Centre Development.
Switchboard.

Our structure

Click here to view the structure of the Customer Services team.

 

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