There are a number of ways you can contact Benefits staff if you have any questions about Housing or Council Tax Benefit.
Phone: 0845 111 4101
Fax: 0191 277 4823
Email: benefits@newcastle.gov.uk
Write to us at:
Benefits Department
Newcastle City Council
PO Box 1UP
Newcastle upon Tyne
NE99 1UP
Or you can speak to a Benefits Officer face to face at any of our Customer Service Centres.